Returns & Exchanges

At FluffCo, we want you to love your home as much as we do, which is why we offer a 30-day trial period on all our premium bedding and decor. If you are not completely satisfied with your purchase, we provide a seamless return or exchange process to ensure your comfort comes first.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

3

Pack Your Items

Place the items in their original packaging or a secure box to ensure they arrive back at our warehouse in good condition.

4

Receive Your Refund

After our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing